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To: Duncan Watson, CE0 of MyCSP

Tell the CEO at MyCSP: Recognise PCS Union and protect our terms and conditions!

MyCSP Ltd. is part of the Equiniti Group and administers the Civil Service Pension Scheme for over 1.7 million scheme members. 

In December 2025, workers at MyCSP are being transferred  (TUPE'd)  to a new company, Capita Plc. The law states clearly that the workers' terms and conditions should be protected when they move to the new company. PCS Union, which is the workers' recognised union, should be involved in these  discussions.

However, MyCSP is refusing to allow PCS to take part in the transfer talks, and claims that the company has never recognised PCS, despite PCS having provided evidence that clearly disproves this. MyCSP’s refusal to allow us into transfer talks is clearly designed to prevent the union protecting its members’ Terms and Conditions.

The workers have been left with no choice but to strike until MyCSP recognises their union. Can you email their CEO in support of the workers?

Why is this important?

PCS members in MyCSP have been on strike for six weeks; and have just agreed to extend their strike for a further six weeks. This is not a strike for more money; they just want their union recognised by MyCSP, and to be able to represent them at the transfer meetings.

Nobody wants to take strike action, but MyCSP is unwilling to get around the table and resolve this dispute. In the meantime, huge backlogs of work and unacceptable call waiting times are having a detrimental impact on scheme members who are facing severe delays in receiving their pensions forecasts, their lump sums and statements; as well as pension queries not getting dealt in a reasonable time.

Please show your support for the hard-working staff by writing to Duncan Watson, Chief Executive Officer of MYCSP.

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Partner

Updates

2025-08-15 21:24:34 +0100

500 signatures reached

2025-08-14 17:37:20 +0100

100 signatures reached

2025-08-14 15:59:18 +0100

50 signatures reached

2025-08-14 15:31:54 +0100

25 signatures reached

2025-08-14 13:55:16 +0100

10 signatures reached